Intermedia Unified Communication (UC)
Feature highlights
- VOIP Cloud Service
- Simplified Scaling & Management
- Softphone and Cellphone Apps
- Mobile and Remote Workers
- Enhanced Customer Experience
- Portal Access for Remote Management
Contact centre
Feature highlights
- Intelligent Call Routing & Queue Management
- Omnichannel Support (voice, chat, email, SMS)
- Real-Time & Historical Analytics
- Workforce Optimization & Call Recording
- CRM & Third-Party Integrations
- Scalable Cloud-Based Deployment